Thursday, July 25, 2013

Problem with the latest Fuji firmware 3.00 for X-Pro1

Fuji has reported a problem in the video function of its latest firmware Version 3.00 for the X-Pro1 and has issued the following warning:

Thank you very much for using FUJIFILM X-Pro1.

We are very sorry that we have found a malfunction on the movie function in the upgraded firmware version 3.00 posted on 23 Jul 2013. We are improving the firmware and we will post it again once we complete the improvement. We deeply apologize for your inconvenience which this may cause.

Please contact your local support center if you have already upgraded your X-Pro1 with the version 3.00.

You can see the official warning on the Fuji site here.  This is what your video will look like with the latest firmware:



As far as I can tell, the problem does not seem to affect still photography.


video

And here is Fuji's response when I contacted them by email about the problem:

Thank you for contacting FUJIFILM North America Corporation. Please allow us to assist you.

We are very sorry that we have found a malfunction on the movie function in the upgraded firmware version 3.00 posted on 23 Jul 2013. We are improving the firmware and we will post it again once we complete the improvement. We deeply apologize for your inconvenience which this may cause. The updated firmware should be out within a couple of days and can be download from our website.

We sincerely hope that this information has been beneficial to you. If you should have any further questions or concerns, please do not hesitate to contact us in the future.  It would be our pleasure to assist you again.

Thank you for your interest in FUJIFILM products and services.
 

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